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Director - Talent Management & Organizational Effectiveness
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JOB DESCRIPTION
About the Role
The Director of Talent Management & Organizational Effectiveness is responsible for designing and leading Digital Factory's talent strategy to strengthen leadership capability, organizational effectiveness, employee engagement, and continuous learning across the enterprise.
Working in close partnership with the Chief People & Culture Officer, this leader will help build the people infrastructure required to scale a high-growth organization. Together, they will design and implement innovative talent strategies that strengthen leadership capability, accelerate employee development, improve organizational effectiveness, and cultivate a high-performance culture.
The Director will architect the systems that help people grow, managers lead effectively, and teams perform at their highest potential. Rather than relying on traditional annual performance reviews, this leader will partner with the Chief People & Culture Officer to create a modern, agile performance philosophy centered on continuous coaching, meaningful feedback, career development, and measurable business outcomes that support Digital Factory's entrepreneurial culture.
This role is ideal for a strategic builder who enjoys creating programs from the ground up while remaining hands-on in execution. The Director will collaborate closely with executive leaders to cultivate leadership excellence, strengthen organizational health, and ensure employees have opportunities to learn, develop, and thrive.
This is an equity-only role ideal for a Talent Management leader who thrives in fast-moving, high-growth environments and wants to help shape the future of how we hire, grow, and build at Digital Factory.
Location:
Chicago, Illinois
WHO WE ARE
Our team's digital inventiveness and mobile location expertise creates brand stories that produce results. We are seasoned professionals who have worked in marketing, technology, mobile, and beyond. Our skills include Micro-fencing, mobile strategy, data analytics, and more.
THIS POSITION WILL ENTAIL:
What You’ll Do
Leadership Development
- Develop and execute the enterprise Leadership Development strategy.
- Design leadership programs for emerging, mid-level, and senior leaders.
- Enhance leadership competency models aligned with Digital Factory's values and business strategy.
- Build manager capability through coaching, workshops, toolkits, and leadership resources.
- Partner with executives to identify future leadership needs and succession priorities.
- Facilitate leadership training, workshops, and executive development experiences.
- Work with CPCO to conduct executive individual and team assessments to strengthen effectiveness, communication, and collaboration
- Coach leaders on communication, feedback, accountability, and team effectiveness.
Learning & Development
- Build Digital Factory's learning strategy and learning roadmap.
- Design engaging virtual learning experiences for technical, professional, and leadership audiences.
- Curate internal and external learning resources.
- Develop onboarding learning paths that accelerate employee success.
- Evaluate and implement AI-enabled learning platforms and digital learning technologies.
- Measure learning effectiveness through business outcomes and learner feedback.
- Foster a culture of continuous learning across the organization.
Employee Engagement & Organizational Effectiveness
- Design enterprise employee engagement strategies that strengthen culture and retention.
- Lead employee listening initiatives including engagement surveys, pulse surveys, and focus groups.
- Analyze engagement data and recommend actionable improvements.
- Develop employee recognition programs that reinforce organizational values.
- Partner with leaders to improve team effectiveness and organizational health.
- Facilitate organizational design and change management initiatives.
- Support workforce planning and organizational capability development.
Performance & Talent Development
Work closely with the CPCO to create a modern performance management approach that emphasizes growth, accountability, and business impact.
Responsibilities include:
- Design a continuous performance management philosophy centered on coaching and development.
- Create quarterly goal-setting and business alignment processes.
- Develop manager toolkits for effective coaching conversations.
- Implement regular career development and growth discussions.
- Facilitate talent review and calibration sessions.
- Lead succession planning and high-potential identification.
- Develop career frameworks and internal mobility strategies.
- Build talent assessment processes that identify organizational capability gaps.
- Recommend people analytics and metrics that measure talent effectiveness.
Organizational Development
- Work closely with CPCO and partner with executive leadership on organizational effectiveness initiatives.
- Support organizational design, role clarity, and workforce evolution.
- Lead change management efforts for enterprise initiatives.
- Research emerging trends in leadership development, organizational psychology, AI, and workforce development.
- Build scalable frameworks, templates, and playbooks that improve organizational capability.
- Partner closely with Talent Acquisition to ensure strong onboarding and leadership pipeline development.
Strategic Partnership
As a member of the People & Culture Leadership Team, the Director will work closely with the Chief People & Culture Officer to:
- Build a scalable Talent Management strategy that supports Digital Factory's continued growth.
- Design and implement enterprise leadership development and learning initiatives.
- Create an innovative continuous performance and career development framework aligned with the needs of a high-growth workforce.
- Strengthen employee engagement, organizational effectiveness, and leadership capability across the enterprise.
- Partner with business leaders to ensure talent strategies directly enable business objectives and long-term organizational success.
DESIRED SKILLS QUALIFICATIONS:
What You Bring
- Bachelor's degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, Business, Education, or a related discipline. Master's degree preferred.
- 8+ years of progressive experience in Talent Management, Organizational Development, Leadership Development, Learning & Development, or Human Resources.
- 3+ years leading enterprise talent initiatives or managing Talent Management functions.
- Experience building leadership development programs from the ground up.
- Demonstrated success designing scalable learning strategies.
- Experience facilitating leadership workshops and executive development programs.
- Strong knowledge of employee engagement and organizational effectiveness practices.
- Experience implementing modern performance management approaches.
- Excellent consulting, coaching, and facilitation skills.
- Strong analytical and problem-solving abilities with experience using people analytics to guide decisions.
- Comfortable working in fast-paced, entrepreneurial environments where building is part of the role.
Desired Skills
- Demonstrated success sourcing passive candidates.
- Exceptional networking and relationship-building skills.
- Strong behavioral interviewing and candidate assessment skills.
- Creative and resourceful sourcing techniques.
- Experience building university recruiting partnerships.
- Experience recruiting through LinkedIn Recruiter, referrals, networking events, and professional associations.
- Ability to recruit executive, technical, corporate, and early career talent simultaneously.
- Self-directed with a bias toward action and execution.
What You Get
- Equity-based opportunity to build and lead the global talent engine at Digital Factory.
- Direct partnership with the Chief People & Culture Officer and exposure to executive leadership, workforce design, organizational strategy, and scale strategy.
- An integral member of the HR/People & Culture Leadership Team.
- Opportunities to collaborate with C-suite executives and business leaders across multiple functions.
- Experience building and scaling a Talent Acquisition function within a growing technology organization.
- Exposure to strategic HR disciplines, including Talent Management, People Analytics, workforce planning, and organizational development.
- Opportunities to lead cross-functional projects that broaden your business and leadership experience.
- Professional coaching, mentorship, and visibility that support long-term career growth and advancement.
- A creative, inclusive culture that values innovation, clarity, and purpose.
Compensation
This opportunity is offered on an equity-only basis as we continue to scale. There is no salary or hourly compensation at this time.
At Digital Factory, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Digital Factory believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Human™ is an Equal Opportunity Employer
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